I recently had a problem with users of Explorer and login problems on the frontend of a Magento store. They were able to login using Firefox, but when using Explorer they couldn’t login as a customer. The backend was fine.
I found that I had some configuration issues, primary with server system time and cookies which seemed to be causing this. The fix I found on the Magento forums:
I still scratch my head as to why Firfox users are able to login to the frontend while Explorer users cannot login to the frontend of my Magento installation, but until I can figure that out this fix above seems to work. Increasing the cookie expiration time from the default 8600 to a hardier number seems to do the trick.
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3 Responses
Joro
February 25th, 2010 at 3:03 am
1Same problem, but nothing helps
I’m running 1.3.2.4
I have set locale to the same as the server.
I have set cookie timeout to 86400
I am running on a server with a domain name (NOT localhost)
I have NO problem logging into the Admin backend.
But when I try to log into the front end nothing happens… just redirect to the login screen. Some clients reported to me the same problem. When I edit their account et re-save them, they can successfully login to the store. The next day the accounts expires again…
It’s strange the same “expired” accounts has no problem to login using the form on checkout !?!
I have made sure the browser settings are right, still no luck.
It behaves same on IE 8, 7, 6 or Firefox, Safari.
A few weeks ago it was working fine, and I don’t know what changed!?!?!
It is driving me insane. Any ideas on how to fix it?
cactork
April 25th, 2010 at 5:02 pm
2@Joro
Try http://www.magentocommerce.com/boards/viewthread/18342/
See post #26..
I was having the same problem as you (running 1.4.0.1) and that fixed it..
Hope that helps,
Regards
phpkid
May 8th, 2010 at 8:51 am
3I am using Magento 1.3.2.3..I am not able to login using front end in any case…i changed cookie to 10000 and tried everything but no luch until now???any help will be appreciated?
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